Cancellation Policy - Right of Withdrawal
Contracts regarding merchandise deliveries to consumers generally include a right of withdrawal according to the following stipulations. A consumer is every physical person, that concludes any legal transaction for a purpose, that is predominantly to be considered neither to attribute to its commercial nor freelance profession.
Right of withdrawal
You have the right to cancel your contract within 14 days after conclusion without giving reasons.
The withdrawal period is 14 days starting from the day, you or a third party acting on your behalf, has taken possession of the last part of the order from the seller or the carrier.
In order to execute your right of withdrawal you have to inform the seller (KBW Trading GmbH, Gewerbering 2, 88518 Herbertingen, Deutschland, Tel: 07586-921160, Fax: 07586-9211616, E-Mail: email@example.com) by means of a clear written declaration (e. g. by letter, fax or E-Mail) about your decision to withdraw the contract.
You may want to (but are not obliged) to use the standard withdrawal form at the end of this page.
For comply with the 14-day term, it is sufficient to send off the withdrawal-information before the period expires.
If you withdraw a contract, the seller is obliged to refund all received payments, including transport-costs (except for additionally arising expenses for alternative shipping-options other than the suggested standard-delivery) immediately, but at the latest within 14 days after receipt of the withdrawal-notice. Unless explicitly agreed otherwise, the payment method for refunds will always be the same as chosen for the original payment. The seller will not charge any banking-fees for executing the refund. The seller is authorised to withhold refunds until receipt of the returned goods or until evidence is provided that the goods have been returned, whichever event occurs first.
Consequences of withdrawal
The return of the product(s) has to take place immediately, but at the latest within 14 days, after the withdrawal-information was sent to the seller. To comply with the 14-day term it is sufficient to hand the goods over to a carrier before the period expires. The customer shall bare the direct costs for the return-shipment. The costs for goods, that cannot be shipped by standard parcel-service (bulky / freight forwarding goods) are estimated to not exceed the amount of 70 Euro per article.
The customer can be held liable for a possible loss in value, if caused by handling not necessary for a regular check of the goods’ condition, features and working principle.
Consumers, that are no member of any of the European States and that have a sole place of residence outside the European Union by the time of contract conclusion, do not have a right of withdrawal.
Exclusion or premature expiration of withrawal-right:
(If you want to withdraw your contract, please fill in this form and return it to the seller)
To KBW Trading GmbH, Gewerbering 2, 88518 Herbertingen, Fax: 07586-9211616, E-Mail: firstname.lastname@example.org
I/We(*) hereby withdraw the contract consigned to purchase the following goods(*)/to deliver the following services(*)
Date of Order-Placement (*)_________________________/Date of Receipt (*)_________________________
Consumers Signature (only required for communication on paper)
(*) Please delete as applicable